PRIVACY POLICY

Effective Date: June 18, 2026

Website: becktools.com

Company: Becktools.com

1. Introduction

Becktools.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy details how we collect, use, safeguard, and disclose your information when you visit our website, purchase our physical fabrication kits, or download our digital build plans and CAD files.

By using the Site or purchasing our Products, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect data to provide a secure checkout experience and to reliably deliver both physical inventory and digital goods.

Information You Voluntarily Provide

  • Account & Checkout Data: When you make a purchase or create an account, we collect your name, billing address, shipping address, email address, phone number, and payment information.

  • Customer Support & Communications: If you contact us directly via email or contact forms with technical machinery questions or order inquiries, we collect the contents of your message and any attachments you send.

Information Collected Automatically

  • Log Files: Like most e-commerce platforms, our servers automatically log standard information sent by your browser. This includes your IP address, browser type, referring/exit pages, operating system, date/time stamps, and site navigation history.

  • Cookies and Tracking: We use cookies to keep track of items in your shopping cart, remember your account login state, and analyze website traffic patterns to optimize layout and performance. You can disable cookies in your browser settings, but doing so may impact your ability to check out.

3. How We Use Your Information

We use the information we collect strictly to manage our business operations, including:

  • Processing payments and executing secure delivery links for digital download plans.

  • Packaging, labeling, and shipping physical DIY tool kits to your address.

  • Providing technical support, responding to fabrication inquiries, and managing order modifications.

  • Detecting, preventing, and mitigating fraudulent transactions or technical server issues.

  • Complying with applicable legal, tax, and regulatory obligations.

4. Information Sharing and Disclosure

We do not sell, trade, rent, or lease your personal information to third parties. To run our store, we only share data with essential, trusted service providers under strict confidentiality rules:

  • Payment Gateways & Processors: Your payment data is passed directly through encrypted pipelines to our secure payment gateway providers (such as Authorize.net and its integrated underwriting processing network) to authorize charges. We do not store raw credit card numbers on our local servers.

  • Shipping & Logistics: We share your name and shipping address with freight carriers and postal services to fulfill and track your physical orders.

  • Legal Requirements: We may disclose your data if legally compelled to do so by a subpoena, court order, or to protect the safety, property, and legal rights of Becktools.com, our employees, or our users.

5. Data Security

The security of your personal data and technical details is highly important to us. We implement industry-standard commercial security measures—including Secure Sockets Layer (SSL/TLS) encryption during checkout—to guard against unauthorized access, loss, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Digital Product Links

To protect our intellectual property while ensuring you have access to your purchases, user account data and logs associated with digital download plan links are maintained securely in our database. This allows us to verify valid licenses and prevent unauthorized file redistribution.

7. Links to External Sites

Our website may contain links to external sites or third-party resources (such as component manufacturers or specialized hardware suppliers) that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or security of any third-party websites you choose to visit.

8. Governing Law

This Privacy Policy and all data practices associated with Becktools.com are governed exclusively by the laws of the State of Indiana, without regard to conflict of law principles.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately upon posting the revised policy to this page with a new “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

  • Company: Becktools.com

  • Email: richardb@becktools.com